Cookie Policy | Reivien

This Cookie Policy explains how Reivien ("we," "our," or "us") uses cookies and similar technologies on our website and services. Please read this policy carefully to understand how we use cookies and your choices regarding them.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by:

Remembering your preferences and settings
Understanding how you use our website
Improving our services and user experience
Providing personalized content and advertisements

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot disable these cookies.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on pages, and error messages. This helps us improve our website's performance and user experience.

Functionality Cookies

These cookies allow our website to remember choices you make (such as your language preference or region) and provide enhanced features. They may also be used to remember changes you've made to text size, fonts, and other customizable elements.

Targeting and Advertising Cookies

These cookies track your browsing habits and activity across our website and other websites. They may be used to deliver personalized advertisements and content relevant to your interests.

3. Third-Party Cookies

We may use third-party services that set cookies on your device. These include:

Analytics Services: Google Analytics, Vercel Analytics
AI Platforms: OpenAI, Vapi, Retell
Integration Services: Make, Zapier
Payment Processors: Stripe and other payment providers

These third parties have their own privacy policies and cookie policies. We encourage you to review their policies to understand how they use cookies.

4. How We Use Cookies

We use cookies for the following purposes:

To authenticate users and prevent fraudulent use of accounts
To remember your preferences and settings
To analyze website traffic and usage patterns
To provide personalized content and recommendations
To track the effectiveness of our marketing campaigns
To improve our services and user experience

5. Managing Cookies

You have several options to manage cookies:

Browser Settings: Most web browsers allow you to control cookies through their settings. You can delete existing cookies, block new cookies, or receive notifications when cookies are set.
Opt-Out Tools: Some third-party services provide opt-out tools for their cookies.
Do Not Track: Some browsers support "Do Not Track" signals. We respect these signals where applicable.

Note: Disabling or blocking cookies may affect your user experience and prevent you from using certain features of our website. Some features may not function properly without cookies.

6. Cookie Duration

Cookies have different lifespans:

Session Cookies: These are temporary cookies that are deleted when you close your browser.
Persistent Cookies: These remain on your device for a set period or until you delete them.

7. California Residents - Do Not Sell or Share

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to opt-out of the sale or sharing of their personal information.

While we do not sell personal information for money, some of our use of cookies and analytics tools may be considered "sharing" under California law.

To opt-out, email us at info@reivien.com with the subject "Do Not Sell or Share My Personal Information".

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

📧 info@reivien.com